Initial Keychain
Each initial keychain is a single letter of your choice and comes with a metal accessory.
These make great gifts or stocking stuffers, and available in various colors and options.
Refund Policy
Custom items are not eligible for return.
Due to customer error, there are no returns on items with misspelled names, etc.
Exchanges are available on items due to company error but MUST BE REPORTED within 72 hrs (3) days after receiving the shipment.
Shipping Policy
Shipping times can range from 3-5 days to 7-10 days after the order is processed, depending on the items and order size.
NOTE: Due to carrier delays, orders can come sooner or later than expected than the estimated delivery date.
Processing Policy
1-2 business days to process the order(s). (This time frame does not apply to custom-created designs)
NOTE: Processing on custom orders DOES NOT start until the deposit or full payment has been received.